::: faq-entry
# Where is my on-chain balance?

There is no on-chain balance. Phoenix is a pure LN wallet, all your funds are always in channels.

You can still send and receive on-chain payments with swaps, they are completely transparent. Just scan a QR code, it will work.

The only time where we have to go on-chain is if serious issues happen (cheating attempts, bugs, protocol violations...), causing force-close of channels. This should never happen™. But if it does, see [how to deal with it](#my-channels-got-force-closed-how-do-i-recover-my-funds).
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::: faq-entry
# Can I deposit funds on-chain to Phoenix, and how long does it take before I can use it?

Yes, Phoenix provides a standard bitcoin address. As soon as the transaction to this address is published, Phoenix will notify that you have incoming funds.

The incoming transaction needs to reach 3 confirmations, and then it will be swapped to Lightning if the mining fee is below a max value that you configure.

If the mining fee exceeds your configured maximum fee, the swap is put on hold and will be re-attempted later.
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::: faq-entry
# I sent funds on-chain to Phoenix, why are they displayed as pending ![Clock](images/clock.svg)?

The on-chain transaction needs to reach 3 confirmations before funds are available to Phoenix. Depending on network conditions you may need to adjust your fee.
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::: faq-entry
# I sent funds on-chain to Phoenix, why are they displayed as sleeping ![Zzz](images/zzz.svg)?

Phoenix is a Lightning wallet, funds need to be loaded into Lightning to be usable. When funds are sent on-chain to Phoenix, they are received in a "swap-in wallet", controlled by Phoenix. After they reach 3 confirmations, they will automatically be loaded to Lightning (a.k.a "swapped").

If the funds cannot be loaded to Lightning now, the swap will automatically be attempted later. In the meantime, they will be displayed as sleeping, with a "![Zzz](images/zzz.svg)" icon, but they remain under the control of Phoenix in that state.

Reasons for not being able to swap funds include:
- automated channel management has been disabled (see Settings > Channel Management)
- mining fees required for the swap are above the max allowed value (see Settings > Channel Management)
- the amount is too small (< 546 sat).

In any case, at that point, funds are under your control and are safe, even if they cannot be immediately loaded to Lightning.
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::: faq-entry
# Is my on-chain address rotated?

Yes, since version 2.2 (on Android and iOS) and the support of taproot addresses.

In addition to rotating addresses, Phoenix uses a taproot script that makes swaps appear as regular transactions, unrelated to Lightning or Phoenix. See [our blog post for details](https://acinq.co/blog/phoenix-swaproot).
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::: faq-entry
# Can I set the feerate when sending on-chain?

Yes, and you can also bump it later to speed up confirmation time.
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